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- Start here Get from nothing to a running channel: install the CLI, join or set up a workspace, and create your first channel.
- Concepts What a channel is, who holds the record, and how a surface answers to the conversation that opened it.
- Guides Steps for someone who already knows what they want — grouped by the job you are on, not by the surface you happen to be in.
- Reference Every surface, provider, bridge and agent, plus the flat pages that don't belong to one of the four families.
- Troubleshooting Symptoms you can see right now, matched to the fix — a machine that idled out, a channel stuck at blocked, a connection that failed.
- Admin Set the workspace up, connect tools, decide what agents may do, and run it day to day.